PRIVACY POLICY

The Office of Dr. Shahrouz Dadfarin is committed to protecting your privacy and providing a safe online experience. This Privacy Statement applies to our Practice’s website and governs our data collection and usage practices. By using this website, you consent to the data practices described in this Privacy Statement.

Collection of your Personal Information

The Office of Dr. Dadfarin collects personally identifiable information provided by you, such as your e-mail address, name, home or work address or telephone number. The Office of Dr. Dadfarin also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. The Office of Dr. Dadfarin encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. The Office of Dr. Dadfarin is not responsible for the privacy statements or other content on any other websites.

By providing your mobile phone number on our website or when scheduling appoinments, you are expressly consenting to receive informational, appointment-related, or promotional SMS text messages and/or phone calls from the office of Dr. Dadfarin. You reserve the right to cancel text messages by replying “STOP” in the conversation.

Use of your Personal Information

The Office of Dr. Dadfarin collects and uses your personal information to operate the website and deliver the services you have requested. The Office of Dr. Dadfarin also uses your personally identifiable information to inform you of other products or services available from The Office of Dr. Dadfarin and its affiliates. The Office of Dr. Dadfarin may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. The Office of Dr. Dadfarin does not sell, rent or lease its customer lists to third parties. The Office of Dr. Dadfarin may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information. The Office of Dr. Dadfarin does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. The Office of Dr. Dadfarin will disclose your personal information, without notice, only if required to do so by law.

Use of Cookies

The website uses “cookies” to help The Office of Dr. Dadfarin personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information

The Office of Dr. Dadfarin secures your personal information from unauthorized access, use or disclosure. The Office of Dr. Dadfarin secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

The Office of Dr. Dadfarin will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how The Office of Dr. Dadfarin is protecting your information.

Contact Information

Please contact us by phone at (310) 734-4229 or by mail at 1134 South Robertson Blvd Suite 2 Los Angeles, California 90035.

 

SMS/Text Messaging Privacy Policy

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

Overview

The Office of Dr. Shahrouz Sean Dadfarin, MD and our privacy statement recognizes the value of privacy of the university community members and its guests.

This privacy notice provides more specific information on how the Office of Dr. Dadfarin text messaging service collects and processes your personal information.

Scope

The notice applies to our practices for gathering and disseminating information related to the Office of Dr. Dadfarin’s text messaging service (“we”, “us”, or “our”) and is meant to provide you an overview of our practices when collecting and processing personal information.

How We Collect Information

We collect personal information in the following circumstances:

  • Direct Collection, when you provide information by responding to text messages.

What Type of Information We Collect

Direct Collection

We directly collect the following personal information:

  • Opt-out preferences
  • Content of your text message responses to us.

Collection from Medical Records

We import personal information from our medical systems and sources. The information includes:

  • First and last name
  • Phone number.

Automated Collection

We automatically collect the following personal information:

  • Device status indicating whether a device is available for messaging
  • Carrier (e.g. Verizon, AT&T, etc.)
  • Country associated with the phone (we are not sending international text messages)
  • Delivery status
  • Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)

How This Information Is Used

We use the personal  information we collect to communicate with you regarding your upcoming appoinments and services with The Office of Dr. Dadfarin, such as:

  • Appointment reminders and clarifications regarding parking/navigating the office location, to ensure a smooth appointment.
  • Updates, to keep you informed of important dates or activities specific to your relationship with Dr. Dadfarin’s medical office.

With Whom This Information Is Shared

We do not sell or rent your personal information. Furthermore, due to Health Insurance Portability and Accountability Act (HIPAA), as a patient of Dr. Dadfarin, your health information is kept private and confidential.

We require our service providers to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing services on our behalf.

What Choices You Can Make About Your Information

If you wish to unsubscribe from text messages for a campaign, you can reply with words, such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stop all’ and you will no longer receive messages.

If you wish to re-subscribe, reply with words, such as ‘start’, ‘yes’, or ‘unstop’.

Please note that unsubscribing from text messages from one campaign will not unsubscribe you from other campaigns. Unsubscribing will not remove your information from sourced appointment reminder texts, you will need to unsubscribe from that separately.

The accuracy of your contact information in The Office of Dr. Dadfarin’s system is critical for the delivery of text messages. If you wish to update your contact information, please contact the office at 310-598-1529.

How Information Is Secured

The Office of Dr. Dadfarin recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. The Office of Dr. Dadfarin strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.

Privacy Notice Changes

This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.

Who to Contact With Questions or Concerns

If you have any concerns or questions about how your personal data is used, please contact the Office of Dr. Dadfarin at 310-598-1529 or write to us at The Office of Shahrouz Sean Dadfarin, MD at 1134 S Robertson Blvd Suite 2, Los Angeles, CA 90035

Consent for SMS Communication

Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications

If you have consented to receive text messages from Dr. Dadfarin’s office, you may receive text messages related to appointment status, reminders regarding upcoming appointments, rescheduling appointments.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.” • For assistance, text “HELP” or visit our privacy policy at https://drdmymd.com/privacy-policy/

 

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